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FAQs

WHAT IS SO SPECIAL ABOUT DOE BOY SHINE?

DOE BOY SHINE brings together the essence of hip-hop culture and condenses it into high-quality jewelry pieces, impregnated with an urban style, and at affordable prices. Read more about Doe Boy Shine here.

About Jewelry

Our products are made from the highest quality materials, including stainless steel, sterling silver, or brass with 5 times gold/white gold plating.

We use 5A CZ stones, totally clean and transparent, an excellent alternative to VS diamond as it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, lab-created sapphire was developed to be more durable with better optical characteristics than a diamond while maintaining an ethical standard to protect our environment. We also offer higher quality diamonds like VS/VSS diamonds for custom jewelry. If you would like to know more, feel free to contact our customer service via email: info@doeboyshine.com

Our jewelry is plated 5 times with real gold. It should not fade if you take care of it. Dry it if it gets wet. Stainless steel jewelry will always shine as it is. Contact us if you encounter any problems.

Every piece of jewelry deserves to be carefully maintained, which requires us to avoid wearing jewelry under some harsh conditions. Such as bathing / swimming / sports. Therefore, we do not recommend wearing jewelry when taking a bath.

Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.

About Chain

No, it is not hollow. It’s solid.

You must make sure the opening on the pendant is large enough.

It has a nice sturdy clasp.

The base material is stainless steel, plated with 14k gold /white gold on the surface.

Circle link. The chain is very well made. I have worn it every day since purchased it with no issues.

Any pendant that will fit the thickness of the 3mm rope chain. Usually, people wear a pendant that is 1.5″ to 3″ though it’s up to the person wearing it to decide what looks best.

It is flexible and has a nice weight to it.

No, it is resistant to twisting due to the design of the chains. It has never twisted.

Yes, absolutely. It’s midway between delicate and bold. A heavier pendant would look great on this chain.

Yes, absolutely. It’s midway between delicate and bold. A heavier pendant would look great on this chain.

Not too stiff, it is malleable.

About Earring

We don’t recommend wearing it when sleeping.

Yes, the back of each earring can be fixed.

Yes, these are nickel-free. Under the platinum plating (which is hypoallergenic) is sterling silver.

They are micro-paved, not glued, and not easy to drop.

About Ring

Yes! There is a size choice picture. What size are you on a regular ring? You can do one up your size. Our website usually shows US size.
You just measure what size your knuckle is on the finger you want to wear the ring on and then look up how to relate that value to ring size

It is more suitable for men, but women can have a try.

It’s completely smooth, so it fits nicely on your finger.

Yes, AAA CZ is very bling and shiny, can be compared with diamonds.

About Pendant

For most of the products we offer Cubic zircon stone, which is an excellent alternative to VS diamond because it is more scratch-resistant for everyday wear. At the mean time we also offer higher quality diamonds like VS/VSS diamond. If you would like to know more, feel free to contact our customer service.
No, it is not hollow. It’s solid.

ORDERS & PAYMENT

When you check the products in the shopping cart, fill in the discount code you got, and the total amount will be reduced by the corresponding amount.

For bubble letter customization and leather bracelet customization, you can place an order with the number of letters and chain you want to order, and then give us a note on the content of the letters you want to customize, and we will start to make it for you based on the content of your message. For picture pendant customization, you submit your picture and engraving content when you place the order, we will start making it according to your picture. If you want to customize other jewelry, you can send your ideas to our email address info@doeboyshine.com, and we will communicate with you the details and give a quotation after receiving your email.

At this time, we only accept payments through crypto

We take security very seriously and do not process any of your payment information ourselves. All payment related matters on Doe Boy Shine are handled by Crypto.

SHIPPING

We provide Free Standard Shipping worldwide. The standard shipping is FREE and Fast Shipping is $5. Order under $159, you need to pay $15 for express shipping.
While the Order amount if above $159, the express shipping cost will be free.

Delivery Time= Processing Time + Shipping Time. Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take 3-10 working days. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.

You will not be charged any consumption tax. However, if the destination customs require you to pay import duties, you may be charged a small amount of duty.

RETURNS

Don’t worry about it. We promise an easy 30-day return policy. If you don’t like the jewelry after you receive the package, contact us for the shipping address. Please contact customer support via E-Mail at info@doeboyshine.com. Just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.

We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days from the delivery date to get your refund. If you would like to know more, please view our 30-day return policy.

If the order you received is inappropriate, or disliked, or the product is damaged, please contact us via email at info@doeboyshine.com as soon as possible and inform us of the reason for returning the product. We will provide you with the return policy and address after receiving the email. We will send you a new product or a refund as soon as we receive your returned product.

CONTACT US

If you have questions or concerns then please do not hesitate to get in touch with us, we will try our best to respond within 24 hours.

EMAIL

General inquiries: info@doeboyshine.com

Custom: info@doeboyshine.com